We've put together a handy guide to help you plan your order with us. You can access it by clicking here.
Here is how our schedule works for those of you that really like to plan out your coffee supply! I'd really love to be more like you......
We Roast: Every Tuesday
We ship: Every Wednesday
We deliver to locals: Every Wednesday
You get your DPD delivery: Every Thursday
You get your Royal Mail 24 Delivery: Between Thursday and Friday.
Webshop orders are roasted on a Tuesday and prepared for collection by either Royal Mail or DPD the next day.
DPD delivery is next working day (i.e. the Thursday following roast day). There are a very small number of geographical areas in the UK where delivery will take an additional day.
In our experience, Royal Mail deliver at least 95% of packages within two working days (i.e. by the weekend after roasting), but they can take up to ten working days. It is extremely rare for packages not to be delivered within this timeframe.
Order deadlines are at 5am every Tuesday, so any orders received after that will be roasted the following week.
We're giving you this information to try and help with your planning but once your coffee leaves us, we don't have any control over what happens to it! - of course, if you're concerned about your delivery, then please get in touch with your order number and we'll do our very best to track down your coffee for you!