We agree to dispatch your goods according to our roasting and packing schedule. Goods are generally with our courier by the working day following the roast date as published on homepage.
Orders are only processed after payment has been received except for in those circumstances where the customer has a partnership account with us. In those cases, specific terms and conditions apply.
We undertake to offer the highest levels of customer service and your satisfaction is extremely important to us. We are always happy to discuss any problems and consider appropriate solutions as necessary.